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Specializing
in:
· Engine
Repair
· Suspension
· Steering
· Brakes
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· Electrical
/ Electronic Systems
· Heating/AC
· Overall
Engine Performance
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"Our customers
are number one," states Office Manager, Monica Courtney.
It is easy to see that this successful, family-owned automotive service shop
works diligently to make customer satisfaction a top priority.
From the moment customers enter through the doors, they are met with friendly and
efficient customer service, a clean shop environment and competent, trustworthy
staff who are willing to take the time to listen to customer’s automotive needs
and to explain details of repair services.
With an average of fifty to eighty cars per week from clientele generated mainly from their great
reputation alone, C&M’s nationally certified ASE (Automotive Service Excellence)
mechanics work hard to ensure that repair services are performed in a precise
and timely manner. Should an automotive need require extra time to correct, C&M Auto will gladly accommodate customers
with local shuttle or rental car services.
"Being self motivated, and loving what they do, our mechanics take the time
to educate themselves,” explains Monica.
Endeavoring to stay current with the latest in automotive technology, all C&M ACE auto mechanics
attend additional classes and seminars regularly, enabling them to provide each customer with first-rate automotive
care. Manager, Craig Courtney sets the pace as he brings to C&M Auto Service many years of prior auto mechanic
and management experience, as well as a degree and a growing list of multiple certificates in various aspects of
automotive care. Focusing on high-end, foreign and domestic makes of automobiles, SUVs and luxury models,
C&M Auto serves a wide range of families, small business, and fleet accounts
spanning from San Jose to Los Banos.
Their customers would agree that for C&M Auto honesty and integrity remain an integral
part of this shop’s mode of operation as they tend to the details of automotive
care and customer satisfaction. Their excellent service has no doubt contributed
to their high ranking in
a Best Of Morgan Hill.com survey. After all, how many auto service shops
receive a bouquet of
flowers from a satisfied customer to say “Thank you for a job well done!”? Well,
you know of one now!
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